Contact Us

Contact

How Can We Help?

Whether you have a question about outdoor kitchens, need help selecting patio furniture, or want guidance on your order.

Most messages answered within 1 business day
Ways To Connect

Choose Your Preferred Channel

Email

info@contego-innovations.com
Replies within 24 hours

Phone

+1-888-734-5644
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take for outdoor furniture?

Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your items to your door.

Is shipping really free on outdoor kitchens and large items?

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.

What is your return policy for patio furniture?

We want you to be completely happy with your purchase. If something does not work for your space, please contact our team within the return window outlined in our Return Policy. We will walk you through the process and help make it as straightforward as possible.

Can I exchange an item for a different size or style?

Absolutely. If you need a different configuration or style, reach out to us via email or phone and we will coordinate the exchange for you. We recommend contacting us as soon as possible so we can check availability on your preferred option.

Are your outdoor products weather-resistant?

Our outdoor kitchens, fire pits, pergolas, and patio furniture are designed for outdoor use and built with materials selected for durability in various weather conditions. Individual product pages include detailed specifications about materials and care recommendations for your specific climate.

Do you offer assembly or installation guidance?

Most of our products ship with detailed assembly instructions. If you have questions during setup for items like pergolas, gazebos, or outdoor kitchens, our team is happy to help by phone or email. We can also point you toward helpful resources for larger installations.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Availability

Business Hours

Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Every inquiry is answered within one business day by a real member of our team in Atlanta.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Built To Last

Our outdoor products are crafted with weather-resistant materials designed for long-term durability on your patio or deck.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every shipment.

Owned and operated by Contego Innovations, LLC · 8735 Dunwoody Place, STE R, Atlanta, GA 30350